Frequently Asked Questions
Everything you need to know about your Adanola order, from shipping updates to care instructions.
How long does shipping take and how can I track my order?
Standard shipping typically takes 3-5 business days. Once your order has been dispatched, you will receive a confirmation email containing a tracking link to monitor your delivery status in real-time.
What is your return policy for activewear and accessories?
We offer a 30-day return window for all unworn items with original tags and packaging intact. Please note that for hygiene reasons, socks and water bottles cannot be returned if the seal is broken.
How should I care for my Adanola sets to ensure longevity?
To maintain the quality of our signature fabrics, we recommend washing on a cold, gentle cycle with similar colors. Avoid fabric softeners and tumble drying; instead, lay flat to dry in the shade.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International delivery times vary by location, and any applicable customs duties or taxes are calculated at checkout for a seamless delivery experience.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Clearpay in select regions.
An item I want is out of stock. Will it be restocked?
Our core collections are restocked regularly. We recommend signing up for 'Back in Stock' notifications on the specific product page to be alerted as soon as your size becomes available again.